I n this blog, we’ll explore: The current state of CRM in logistics and freight forwarding Why implementing CRM is essential for logistics businesses Common challenges in adopting CRM systems, and How Logi-Sys can help logistics and freight forwarding companies overcome these obstacles and reap the benefits The Role of CRM in Modern Logistics Customer Relationship Management (CRM) is becoming a cornerstone for logistics and freight forwarding businesses striving to deliver ex

Logi-Sys integrates with CargoAi’s powerful capabilities to provide users access to real-time air cargo bookings, live tracking, instant rate comparisons, carbon emission tracking, and automated eAWB submissions. Softlink Global today announced a strategic partnership of its state-of-the-art Transportation Management System (TMS) Logi-Sys with CargoAi, a leading provider of air cargo booking and data solutions. This powerful integration will empower logistics businesses with

The recent Republican victory in the U.S., with Donald Trump returning to office, is likely to bring significant changes to global logistics and trade. Known for his "America First" stance, Trump emphasizes protecting U.S. interests, reshaping trade policies, and strengthening borders. For the logistics industry, this creates a mix of opportunities and challenges as companies prepare to adapt to stricter policies, new trade routes, and evolving regulations. 1. Redefining Glob

Softlink Global, a leading provider of innovative transportation management solutions (TMS), today announced a strategic partnership with Escrow Africa, a Kenyan-based fintech and business solutions company. This collaboration will empower businesses in Kenya and the wider region to optimize their logistics operations and gain a competitive edge. Expanding Reach and Expertise in the Kenyan Market Through this partnership, Escrow Africa becomes the official representative for

India's economic landscape is evolving, and Tier 2 and Tier 3 cities are becoming pivotal to this transformation. These cities are no longer just emerging markets; they are rapidly turning into new logistics hubs that play a critical role in the national supply chain. As urbanization spreads beyond metropolitan areas, the logistics sector faces a significant challenge: Is the freight industry equipped to scale with the growth of these smaller but increasingly vital regions? T

Softlink Academy, the dedicated skill development arm of Softlink Global is on a mission to bridge the growing skills gap in India’s logistics sector. With a vision of building a future-ready workforce, Softlink Academy creates targeted programs and forms industry collaborations, helping students and professionals acquire the necessary skills to operate the growing tech stacks in logistics companies. Logi-Sys Certification Program Implemented Under the Softlink Academy A stan

The logistics industry is increasingly vulnerable to cyber threats and operational disruptions as it becomes more reliant on interconnected systems. Softlink Global, understanding these risks, has designed a comprehensive disaster recovery and cybersecurity strategy to ensure that our clients’ logistics operations stay secure and uninterrupted, even as global systems face new threats. Modern Cyber Threats in Supply Chains One of the critical challenges in modern supply chains

LogiSPARK, Softlink Global’s talent nurturing program, offers the best young minds a premier platform to explore and innovate in logistics and supply chain management. Softlink Global, the all-in-one cloud platform for logistics operations, once again successfully hosted the LogiSPARK program—an ongoing initiative dedicated to acquiring and nurturing talent while fostering innovation and leadership in technology. Held regularly to shape the future of the logistics industry,