he CBIC’s decision to discontinue its Service Centres after June 30, 2025, marks a significant shift in how import/export documentation is filed in India. For thousands of CHAs, forwarders, and logistics firms, this change means the end of assisted submissions — and the beginning of a digital-first filing process.
So, what’s next? And how do you stay compliant and efficient? Here’s what every trade participant needs to know.
What Changed on June 30, 2025?
The agreement between CBIC and the vendor managing Service Centres officially ended. This means:
- You can no longer access centres for shipping bills, bills of entry, amendments, etc
- Filing is now shifting to online webforms via ICEGATE
- DG Systems is launching these forms to support self-filing by users
Why This Affects You
If you were relying on Service Centres for:
- Filing amendments
- Submitting export/import documents
- Managing customs submissions
You now need an alternate system. Manually operating ICEGATE webforms can be error-prone, slow, and hard to scale as volumes grow.
Learn more from our experts how you can digitalize your freight forwarding & logistics business.
What You Need Instead: A Digital Filing System
This is where an Intelligent, Cloud-based freight-forwarding ERP like Logi-Sys makes all the difference.
Logi-Sys is already being used by CHAs and logistics companies across the world, including for digital compliance in India.
With Logi-Sys, you can:
- Submit documents through ICEGATE-integrated workflows
- Automate your Shipping Bill, BOE, and SEZ documentation
- Track submission status in real time
- Manage changes and amendments from one platform
- Securely retain all customs filing data for future reference, audits, or regulatory requirements
No Manual Rework. No Redundancy
The real value lies in integration. Since Logi-Sys is built to connect all your operations — from booking to billing to customs — you avoid re-entering data across platforms. That means:
- No duplication
- No formatting errors
- No last-minute filing chaos
Adapt Fast with Support
The Sooner You Switch, The Smoother You Scale
Being late to adapt could cost more than just time. Missed filings, delayed shipments, or compliance issues can pile up fast.
Switching now means staying compliant, avoiding operational bottlenecks, and scaling without worrying about manual workflows.
Make the move now.
Don’t let a policy change slow you down. Let it push you forward.