Remember the last time an unhappy customer never returned to avail of your service? You will realize what triggered the customer’s exit was not just poor service. It was how the communication with the customer was handled. To provide the best customer experience, every logistics company must be on
The potential of technology to impact our lives positively is easily visible everywhere. Take, for instance, smartphones. The handy devices enable us to not just communicate instantly but also carry repositories of contacts, images and videos everywhere. Yet, when it comes to the logistics business, we may question technology’s
Facing globalization, increased compliance complexity, and heightened customer demands; companies are taking up advanced technologies to transform their supply chain into more robust business centers. Hesitation, over-thinking, and unwillingness to invest are maybe some of the reasons you must have decided against the implementation of software for your freight
The quality of service towards customers is directly or indirectly proportional to the progress of a business. Keeping customers happy is regarded as one of the key engagements of an organization. The level of customer satisfaction can establish or tarnish an organization’s reputation. Statistics suggest that the cost of
Logistics Professionals like any other type of professionals require access to their work on the go. The amount of time a logistics managers spends on the road is extremely high, thus they require access to reports & tools so that they can work on their tasks instead of wasting
