- By Softlink Global
- August 5, 2024
- General
In the logistics sector, operational continuity is crucial. Softlink Global is committed to maintaining high standards in disaster recovery and business continuity. With over three decades of experience, we have developed effective measures tailored to the needs of freight forwarders, ensuring that your business remains resilient and responsive.
Robust Infrastructure for Uninterrupted Operations
Our disaster recovery infrastructure is hosted across Class 3 and 4 Data Centers in New Delhi, Hyderabad, Singapore, Frankfurt and Houston. These facilities are designed with redundancies that help manage and mitigate risks from potential disruptions. This infrastructure supports continuous operations, essential for the logistics sector that relies on timeliness and reliability.
Reliable Data Protection Technologies
Our data protection strategy includes hard disk mirroring / RAID technologies, which ensures that operations can continue seamlessly by switching to a backup hard disk in the event of a primary disk failure. This system minimizes downtime and maintains data integrity, which is vital for managing time-sensitive logistics operations.
Strategically Positioned DR Servers
Our Disaster Recovery (DR) servers are strategically located in Mumbai, over 500 kilometers away from our primary servers. This geographical dispersion ensures that we can maintain data integrity and quickly resume operations with minimal disruption, thanks to data synchronization occurring every 15 minutes. DRs are located in different seismic fault zones
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Effective Recovery Protocols
We have structured disaster recovery protocols that are activated if a data center issue is not resolved within 45 minutes. Our disaster recovery team works closely with data center personnel to promptly address and resolve any issues, ensuring minimal impact on service continuity. DR Drills are frequently carried out to check the effectiveness of the processes.
Dedicated Monitoring and Response
We maintain a continuous monitoring system that operates 24×7, designed to detect any irregularities and potential threats. This enables our technical team to address issues proactively, ensuring high service reliability and minimizing potential downtime for our clients.
Commitment to Continuous Service
Our Business Continuity team is dedicated to ensuring that the Logi-Sys platform remains operational at all times. This commitment underpins our promise to provide reliable service that supports the critical operations of logistics businesses.
Rest Assured with Softlink Global
With Softlink Global, you can rest assured that the continuity and security of your business are our top priorities. Our proactive and comprehensive disaster recovery and business continuity strategies are designed to prioritize your operational needs and provide peace of mind, ensuring the smooth and uninterrupted running of your business operations.
At Softlink Global, we do more than just promise reliability—we deliver it every day, with every transaction. Our commitment to your business’s continuity is unwavering because we know that in logistics, every second counts and every data point matters.