From just $27.61 Billion in 2023, the global Digital Logistics Market is expected to touch $149.37 Billion in just 8 years, by 2031. This is a crystal-clear indication of where the global industry is heading. SaaS-based logistics has gained momentum too, carrying utility in warehousing, transportation, and operational management, among other things. To define Software as a Service (SaaS) in logistics, it is a cloud-based software delivery model that enables businesses to access and utilize software applications over the internet. 

Let’s explore some of the ways that SaaS solutions can provide competitive advantage to MSMEs:

• Cost Considerations

Unlike traditional on-premises software, SaaS eliminates the need for extensive infrastructure 

investments, maintenance, and upgrades. The Indian market has especially experienced Logi-Sys to be a comprehensive solution suite that caters to the specific needs of businesses of all sizes, including MSMEs, with hundreds of features that range from automated documentation handling to Sales & CRM, Accounting, Warehouse and Transportation management.

Here are a couple of examples of how Logi-Sys helps manage costs: Its Report Scheduler sends out automated emails to customers regarding their pending payments, while the system keeps track of all incoming and outgoing payments/expenses. The Logi-Sys Approval System provides control and flexibility for managers by letting them set a maximum amount cap, only below which an Accounts Team member can approve cash payments. Anything above the specified limit must be separately approved by the manager. 

• Operational Aspect

With a centralized platform, Logistics MSMEs can automate key processes and rid themselves of excesses such as manual documentation, order management and inventory control. Such work approaches lead to improved efficiencies and reduced errors and processing times, helping deliver faster service. There are multiple sources that conclude that using SaaS in operational processes is a cost-saving factor for businesses

• Customer Service

SaaS solutions also allow MSMEs to provide services such as real-time data visibility to their customers. With accurate intel, be it on inventory levels, shipment routes, delivery statuses, SMEs provide reliable updates to their customers and deliver exceptional customer service, building the much-needed trust for an upcoming business in the competitive logistics market.

• Resilience and Long-Term Success

Demand fluctuations, seasonal peaks, changes in local and foreign government policies are all factors that affect activities. In addition, sourcing in talent from across the globe requires opening up to work-from-home policies. The right SaaS solution will allow MSMEs to be updated on all the policy changes like tax revisions, and facilitate a cloud-based work culture that can be operated from the world over. In essence, MSMEs can build the robust framework they need to compete with the larger players, and respond to market dynamics swiftly

• Security and Data Protection

Data security is a significant concern for MSMEs. Especially in the logistics sector where sensitive information about shipments, customers, and financial transactions is involved, data needs to be highly protected. SaaS providers employ robust encryption protocols, ensure regular backups, and provide comprehensive access controls to users based on, say, designations. 

Logi-Sys by Softlink Global provides all the above-discussed benefits to MSMEs. It also facilitates enhanced collaboration and connectivity, enabling seamless collaboration among different stakeholders in the logistics value chain. MSMEs can connect with shipping lines, customs agents, and other service providers, facilitating smooth information exchange, tracking of shipments, and efficient coordination. Such enhanced connectivity can help forge strong partnerships and enhance their overall market competitiveness.