A gulf of difference is seen between forwarders. Some are comfortable handling even huge volumes while others struggle to earn consistent profits. How is it that in the same industry, some forwarders consistently do well, even in adverse situations and some crumble under a disruption? On closer examination, it can be learned that freight leaders rely on technology to manage their business efficiently.
Now technology, for a few traditional forwarders, is synonymous with heavy investments. The thought of spending drives them away from investing in technology.
To propel forward with momentum, forwarders must:
- Continuously self-assess
- Analyze the market trends
- Understanding their customer’s needs
Freight management software greatly simplifies these tasks.
Why use the software when you are already doing well?
The freight scenario has evolved greatly in recent times. Not all customers are willing to wait even for a day for their quotation response. Pricing wars are taking freight competition to the next level.
While keeping an eye on what your competitors are doing, you must up your game too. Yes, it will mean making changes to what you do and how you do currently; and will involve some costs as well. But the result will transform you into an efficient freight forwarder.
A bigger advantage of freight forwarding software is that it streamlines your processes and prepares you to adapt to any disruptions. With technology, forwarders are equipped to scale operations quickly when the opportunity arrives.
Committed to delivering high-quality service
Consistency always pays dividends. Customers are looking for their cargo to reach safely, on time, and at the best rates. Providing customers with what they are looking for can be a challenge when you don’t have good visibility. Freight software brings all functions on a common platform for ease of management. With processes under visible control, you gain high quality as a by-product.
Repeat the good, eliminate wastage
A majority of billing errors in freight forwarding happen in manual data entry. To overcome mistakes, reducing or eliminating manual entry is required. Software for freight creates masters of charges, fees, and rates which not only eliminates data entry but also facilitates auto-calculations. A significant amount of cost is saved when you don’t have to compensate customers for the manual errors.
Staying relevant in the competition
Moving freight across cities and countries requires being updated with customs regulations, having complete documentation, and well-coordinated movement across legs. Missing out on compliance can cause delays in customs clearance and timely delivery of cargo. The long-term effects of delayed cargo are strained relations with your customers and vendors. How can software help? All milestones and cut-off dates/times are entered into the freight system. Timely alerts and escalations prevent missing out on deadlines.
An investment for the future
Looking at technology solutions as an expense does not justify the multiple benefits it brings to the company. Bringing order to disorganized processes is the first step in establishing the foundation for an effective business. With a web-based ERP like Logi-Sys, you can manage your entire business from decentralized locations via a web browser.
Implementing freight forwarding software is one valuable investment for your company. One that keeps you ahead of the competition with automation and cohesive processes.